Articles by Query Group’s Ann Ray

Welcome!
You’ll find Articles’ Categories at the left, and a few favorites below.

Recent Additions

Pain vs. Pleasure in Product Decisions
Are you inferring when you could ask?
Coping with Political Polling Overload
Bookshelf: “Rocket Surgery Made Easy” for DIY Usability Testing
Analysis by Layers
Using Skips in Surveys

Top Tags

Benchmarks & trending Biased research CAPI & CATI Comments Customer satisfaction Data validation Developing surveys Import & export Incentives Market research Postcoding Response rates Risk Sampling Scales Service quality Statistics Usability Web surveys Writing questions

Perennial Favorites

Running a solid correlation
Stupid Excel data tricks
Understanding Chi Square
Can someone neither agree nor disagree?
Typical response rates
Creative password schemes

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I rely on Query Group for prompt, accurate turnaround of my reporting projects. Being able to call on Ann lets me take on projects when my full time staff is already busy.

Ron Morris
President
Feedback Systems